![]() On the iPhone and iPad, you can find these settings when you open the Settings app, tap ' General,' and tap ' Date & Time.' On Macs, you need to open System Settings and then click ' Date & Time. ![]() If the date and time are incorrect, you may need to manually update them or enable automatic time settings. If you forgot your iPhone passcode and its showing iPhone is disabled connect to iTunes message, learn how to unlock it with 3 methods in this tutorial. Connect your iPhone to the computer via a USB cable. If issues still persist (and you use Apple Music on an Apple device), Apple recommends checking your date and time settings. If youre on a Windows computer, make sure youve installed the latest version of iTunes. If an update is available, download it, wait for it to install, and see if things are working again. ![]() If your internet connection is working and Apple Music is still showing the Cannot Connect error, the next step is to check for any available software updates for your device. If the website loads after that, open the Apple Music app again, and it should be back to normal. Try switching to mobile data if you're on Wi-Fi (or vice versa). If it doesn't load, there's probably something wrong with your device's internet. Open a web browser on your device and try visiting a website. You'll need to set it up from scratch and restore it from an iCloud, macOS, or iTunes. Your iPhone will now be returned to factory settings. Tap it, confirm that you want to erase everything, then input your Apple ID password. In this case, the next step is to double-check your internet connection. Get Started with iTunes Connect Select the type of content you’d like to offer, or if you want to manage an artist on Apple Music. Some versions of iOS will display an 'Erase iPhone' button on the lock screen that you can use to complete this process.
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